Fight back against insurance denials. Get your treatment covered.

Paxos helps patients win insurance coverage by appealing against denials, out-of-network costs, and low reimbursement.

Jessica
Most effective treatment denied as "experimental"
Diego
Reimbursed $2k for a $60k "covered" procedure
Mark
Life-saving procedure denied as "not medically necessary"
Gloria
Covered treatment only available out of network
Emma
Denied reimbursement for emergency out-of-state treatment
Jessica
Most effective treatment denied as "experimental"
Diego
Reimbursed $2k for a $60k "covered" procedure
Mark
Life-saving procedure denied as "not medically necessary"
Gloria
Covered treatment only available out of network
Emma
Denied reimbursement for emergency out-of-state treatment
>90%
denial overturn rate for appeals
Over $2 Million
in coverage obtained for patients

We can help you when

Your medical treatment isn’t approved by your health insurer, who might claim it’s “not medically necessary”
You want to connect with an expert to ensure you are doing everything correctly to get your treatment covered
You want to understand which parts of expensive medical treatments are covered by your health insurer
You are working with an out-of-network medical provider and your health insurer reimburses too little

Interested in our services?

Get started

We’ve appealed against

Comprehensive Guides to Improve Your Treatment Coverage

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How to know if jaw surgery is covered by insurance

We are former jaw surgery patients who had to fight our insurance companies for approval. To help future patients...

We’re experts on insurance coverage for high-cost treatments

Paxos Appeals navigates health insurance complexities to help patients secure coverage for high-cost treatments. Founded by individuals with personal experience in winning insurance appeals, they offer expertise in drafting effective appeal letters. The team, composed of healthcare and insurance experts from Stanford, is dedicated to improving patient access to essential medical care.

Testimonials

"Paxos Appeals was a lifesaver after multiple insurance denials for jaw surgery. They are extremely knowledgeable and offer an amazing service, sticking with you every step. They provide support until your appeal gets approved. Highly recommend."

Christine

New York

"Paxos Appeals was amazing! They reviewed my case, gave specific points to add in medical coding language. Because of them, my procedure was fully covered by insurance! Genuinely nice and helpful people. Can't thank them enough."

Andrew

California

"Malcolm is tenacious and passionate. He understands the trials of obstructive sleep apnea and insurance denials. He was creative in strategizing my approval. My insurance paid in full for an out-of-network doctor. Highly recommend."

Mike

New York

"Haley from Paxos Appeals was thorough and prepared, answering all my questions and giving recommendations. I'll definitely use them again if needed."

Katie

New York

"Malcolm was a lifesaver for my insurance appeal. His knowledge made the process less stressful and he was responsive to feedback. Extremely grateful for his assistance."

David

New York

"Malcolm helped successfully appeal my denied sleep apnea surgery. He worked quickly over the holidays, providing high-quality evidence. Despite hiccups, the surgery was approved thanks to his assistance."

Lisa

New York

FAQ’s

Got questions? We're here to help.
Ask a question

What types of medical treatments do you handle?

We assist patients with a wide range of high-cost treatments. Reach out to us, and we’ll do our best to determine how we can support your unique situation.

Can’t I just get all of this information and expertise from my provider’s office or insurance company?

While provider’s offices and some insurance representatives can offer basic assistance, they often lack the time and specialized expertise needed to navigate the complexities of insurance plans in detail. At Paxos, our dedicated specialists focus exclusively on this niche, providing in-depth, personalized support and accurate, up-to-date information.

Are you lawyers?

We are not lawyers and do not provide legal counsel. In many situations, lawyers are unable to take on these types of cases for various reasons. However, we specialize in writing appeals to advocate for higher reimbursement, which can often resolve the issue. These appeals are often a first step before legal action is taken. In fact, we partner with lawyers, who will often send cases our way for us to appeal first. Partnering with us does not prevent you from seeking legal counsel or pursuing legal action in the future.

Can’t I handle all my insurance matters on my own?

While it's possible to manage insurance matters yourself, the process can be complex and time-consuming. For those who wish to take matters in their own hands, we offer free guides to help you:

What’s your success-rate of your appeals?

It varies based on the type of case, and we’ve attained 100% success with some types of cases. Working with us will give you the highest possible chances of success. If your odds of winning an appeal are low, we will tell you up-front before engaging in a working relationship with you. In these cases, many patients still want to submit an appeal because the amount of financial reimbursement that could be won is very high.

Is it necessary for appeals to be extensive in length?

While short appeals can sometimes be successful, we write detailed, comprehensive appeals because in our experience, detailed arguments are often required to overturn denials. Additionally, financial stakes are often high, so we prefer to be comprehensive in our approach to maximize the chances of success.

How much experience do you have in this area? What are your qualifications?

Since 2021, we have specialized in writing appeals, initially starting with our own surgical cases. Over the years, we have assisted hundreds of patients, securing over $1 million in additional coverage. We've collaborated with more than 40 insurance experts to ensure our appeals and advocacy strategies are highly effective. For more information, please visit the "About Us" section.”

Who submits the appeal letter after it’s written?

Patients directly submit the appeal letter and manage direct communication with the insurer. Our experience shows that insurers are more likely to overturn appeals when submitted directly by the patient. However, we provide guidance on how to effectively handle this process.

How long does it take you to write an appeal?

We aim to provide a draft within two weeks of receiving all necessary documentation. We offer two rounds of revisions to ensure your complete satisfaction. If you have urgent deadlines, we can often accommodate them; however, a rush fee may apply.

How long will it take from now to get the money from insurers?

This depends on your situation. Here is some high-level info, corresponding to the period after we’ve written and submitted your appeal. Insurers vary in making their decisions; it’s as quick as 72 hours for more-urgent cases (we can help you advocate for urgency), and as high as 60 days if the treatment has already taken place. Actual time of payment varies, but the soonest it would happen is the day of your treatment (in cases where they just pay for it directly), but other times they want to reimburse the patient after the treatment instead. Overall, everything moves faster if your treatment hasn’t yet taken place, so we strongly recommend engaging us as soon as possible.

Interested in Our Services?

Fill out the form below to start your free case review, the first step in our process. Afterward, you can choose whether you're interested in using our appeal writing services.
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