Is jaw surgery covered by insurance?

Overturn Jaw Surgery Insurance Denials: Expert Guidance and Step-by-Step Appeals Process

A comprehensive guide

We are former jaw surgery patients who had to fight our insurance companies for approval. To help future patients, we wrote this guide, which is the most comprehensive overview on insurance coverage for jaw surgery in existence. We hope it’s helpful!

This guide applies to multiple types of jaw surgery: “orthognathic” jaw surgery, maxillary expansion procedures (EASE, MIND, SARPE, etc.), and Total Joint Replacement. We’ve won appeals for all of these types of surgery.

Check out our services available to help you navigate health insurance coverage for expensive treatments. These includes choosing an insurance company, writing appeals, and creating a plan for insurance coverage.

Disclaimer: The information provided on this website is intended for general informational purposes only and does not constitute medical or legal advice. We are not medical professionals, nor are we attorneys.

Read this first

This guide will be useful for anyone who is considering getting jaw surgery. It will focus on the criteria needed to get your jaw surgery approved by your insurance company, and how likely you are to get approved.

Jaw surgery is often covered by insurance, but in some cases, it can be difficult.

You’re more likely to get approval than you think, but you might need to fight for it. Because jaw surgery is sometimes pursued for aesthetic reasons, patients erroneously assume insurance won’t cover it, even though there are many medical issues associated with improperly aligned jaws. (See section on medical criteria below.)

Very important: get approval for your surgery before your surgery. It is much more difficult to argue with your insurer after. This includes specific payments for out-of-network surgeries, etc.

Some important notes on jaw surgery insurance coverage

Jaw surgery falls under medical insurance, not dental insurance. However, there is often orthodontic treatment associated with it, and that falls under the dental realm rather than medical. (See section on what insurers pay below).

Insurance claims and approvals are for a specific surgeon, meaning a patient gets approved for jaw surgery with a specific surgeon rather than for jaw surgery generally. If the patient decides during the preparation process to switch surgeons, the insurance coverage process must be started over. This means you should decide on your treatment provider first (e.g. doing consults with various surgeons) before committing to one and having them submit a prior authorization claim to your insurer.

All insurance coverage for your treatment hinges on whether it meets their criteria of medical necessity. If the treatment is denied and your surgeon’s office is unable to win the appeal, you can (and should) appeal yourself; see appeals section below or our service to write appeals for you.

Medical qualifications needed for jaw surgery coverage

These are the general qualifications, but you should reference the insurer’s policy specifically. You can also check your specific insurer’s policy.

You only need one of these qualifications for surgery, but you should prove out as many as you can. That way, if they aren’t convinced by your argument via one of the diagnoses, then that can be overruled if they’re convinced by another one of the diagnoses. In other words, you want to throw everything at them.

Diagnosis #1: Obstructive Sleep Apnea

If your jaws are recessed, you might have Obstructive Sleep Apnea (OSA), possibly without knowing it. In a nutshell, OSA can be caused by undergrown jaws because the jaws push back against the airway and block it. OSA is an underdiagnosed condition, with many people not realizing they have it because they’re used to their poor sleep. Additionally, it gets worse with age.

You will need a sleep study to show that you have Obstructive Sleep Apnea, but be warned that many sleep studies won’t adequately detect it. For example, “at-home” sleep studies (the kind where you bring a device home to monitor your sleep) often under-report the degree of OSA and might miss it completely. The best sleep studies are in-lab sleep studies. Typically, a sleep physician will first prescribe an at-home sleep study first, but if that doesn’t reveal OSA and the patient still complains of sleep problems, they can then refer to an in-lab sleep study. Make sure your insurer covers this, as it can cost $1,000+.

Insurers will typically require a certain “level” of obstructive sleep apnea score, or they’ll just designate that it needs to be qualitatively “severe” (note that it can be argued in an appeal that any appreciable level is considered severe).

How Obstructive Sleep Apnea is measured
  • The most common quantitative measure is AHI (which stands for “Apnea-Hypopnea Index”), and it counts the number of apneas (pauses in breathing) and hypopneas (partial blockages or reductions in airflow) that occur per hour of sleep.
  • Another quantitative measure is RDI (“Respiratory Disturbance Index”), which captures not only apneas and hypopneas like AHI does, but also RERAs: events where there’s increased respiratory effort due to resistance, leading to arousal from sleep, but they don’t necessarily meet the criteria of apneas or hypopneas. The RDI number is usually higher than the AHI number, and if you choose to appeal a denial, it can be argued that RDI is a more accurate measure.


There is other evidence you can use to augment a sleep study
. These will help your case, but your insurer might still require a sleep study.

Additional evidence to support Obstructive Sleep Apnea

These include:

  1. Imaging (like a CBCT scan) showing your recessed jaws causing a tiny airway. If you get this, make sure to stand up straight; people with recessed jaws can often adopt a “forward head posture” in order to compensate for a small airway, so you should avoid doing this to show how bad your airway is.
  2. Patient complaints of poor sleep and symptoms caused by it. These can include:
    1. Fatigue
    2. Impaired memory
    3. Reduced cognitive function
    4. Mood disturbances
    5. Weakened Immune System
    6. Etc.


Insurance companies might require “step” therapy
in which you try other OSA treatments before jaw surgery. When this is the case (which is usually found out when you receive a denial from your insurer for jaw surgery), you have two options: (1) go through that therapy to show it doesn’t work or (2) appeal and argue why those therapies aren’t appropriate. This will ultimately be up to you and your medical provider. Here is some information about alternative therapies:

Options for step therapy
  • CPAP, which stands for “Continuous Positive Airway Pressure.” It is a machine used to treat sleep apnea by delivering a continuous stream of air to keep the airways open during sleep, preventing pauses in breathing. It’s known by many medical professionals as the “gold standard” in treating obstructive sleep apnea, but many patients aren’t able to remain “compliant” in using it.
  • Mandibular advancement devices (MADs) are oral appliances used to treat sleep apnea and snoring. They work by repositioning the lower jaw (mandible) forward, which helps keep the airway open during sleep. However, they can cause damage to the teeth and temporomandibular joints, and they do not fix any problems with nasal breathing.
  • Soft tissue surgeries, which open up the airway by moving the soft tissues (rather than bones) out of the way. Note that many of these surgeries, while still endorsed by insurers, are falling out of favor with top sleep surgeons because they are often not effective. These surgeries include:
    • Uvulopalatopharyngoplasty (UPPP): Removal of excess tissue from the throat to widen the airway.
    • Tonsillectomy: Removal of enlarged tonsils that may be obstructing the airway.
    • Adenoidectomy: Removal of the adenoids if they are causing obstruction.
    • Genioglossus Advancement (GA): Repositioning of the tongue muscle attachment to advance the tongue forward, preventing it from collapsing backward.
    • Lingual Tonsillectomy: Removal of enlarged lingual tonsils at the base of the tongue if they contribute to airway obstruction.
    • Nasal Surgery: Such as septoplasty, turbinate reduction, or polyp removal, to address nasal obstructions that contribute to apnea.
    • Hyoid Suspension: Anchoring the hyoid bone (in the neck) to the thyroid cartilage to stabilize the region and prevent airway collapse.
  • Inspire Therapy: Implantation of a device that stimulates the hypoglossal nerve, preventing airway collapse. As this is a newer treatment, insurers don’t typically recommend it by default as a “step” therapy.

Note that another surgery being increasingly recommended before jaw surgery is maxillary expansion, such as Kasey Li’s EASE procedure. These procedures widen the nasal passages, enabling better airflow.

Diagnosis #2: Bite problems that impair normal function

Jaw surgery is often used to correct bite issues, especially (but not limited to) issues that can’t be corrected by orthodontics alone. (Note that if you’re pursuing jaw surgery, the orthodontics to prepare you for surgery are often the “opposite” compared to what you would use if you were getting orthodontics without surgery, so ensure you’re in agreement with your orthodontist about treatment before starting.)

Insurance companies will often set an “amount” that your bite needs to be off by in various directions, in millimeters, for this to qualify as medically necessary. Look at your insurance company documentation to see what this number is.

If your bite isn’t off by enough

If you don’t qualify with enough of a bite issue now, you might qualify later after you’ve had the pre-surgery orthodontic treatment, because this typically “decompensates” the bite such that it gets “worse” before surgery, which can bring you “over the line” of medical qualification. However, we’ve seen an insurance plan warn that you must get approval before undergoing pre-surgery treatment, but it’s not known whether this is enforced (and we’ve had a surgeon’s office recommend to start orthodontic treatment before submitting for insurance approval).


There is other evidence you can use to augment your bite issues.
These will help your case, but your insurer might still require imaging showing how much your bite is off by, which is typically necessary before jaw surgery anyway.

Pieces of evidence you can include, if relevant to your condition, to emphasize your bite issues

Diagnosis #3: Temporomandibular joint (TMJ) disorders

This is not the best issue to utilize for jaw surgery because most insurance companies claim that jaw surgery is “experimental/investigational” for TMJ disorders, which basically means there isn’t enough proof in medical studies that it is an effective treatment. If that’s the case, you can appeal and argue that there is enough proof and nothing else works in your case.

Insurers sometimes have a flat-out exclusion listed for TMJ disorders, which will be listed in your Plan Document. This doesn’t mean that you can’t get treated if you have a TMJ disorder; it just means that the TMJ disorder isn’t enough to qualify you for treatment alone. You can still get treated for TMJ issues if the treatment also addresses a different problem that insurers will cover.

‍Diagnosis #4: Skeletal discrepancies

Like TMJ disorders, this is another difficult one to get covered because it’s vague, but it is possible. It’s commonly used as an adjunct to other diagnoses by surgeons when they file a claim to your insurer; some surgeons even map out the dimensions in a CT scan and show where you as a patient deviate from the norms.

Insurers will usually define that your skeletal issues must be at least two standard deviations away from the norm. They aren’t usually specific on what that means, which leaves room for argument if you appeal (see section on appeals below).

Note that cosmetic concerns with appearance will not be covered by insurers, and it’s best not to mention these in the claims and appeals.

How likely specific insurers are to cover jaw surgery

Do you need information to help you choose an insurance plan for maxillofacial surgery? We also offer a service for that; more information here.

This section will help you evaluate whether your jaw surgery will likely be covered by your insurer. If the procedure gets denied, remember you can always appeal. (See section on appeals below.)

First, you need to obtain your Plan Document from your insurer. This document explains your insurance plan’s entire medical policy to you. This should be 80+ pages (not the short booklet; that’s a different document), and it can be called a variety of names.

Don’t let your insurance company delay sending your plan document to you. Insurers will often delay or avoid sending this document, but they’re required by law to provide you with it in a timely manner. We recommend (politely) reminding them of this when you’re on the phone with a representative; it’s fair to ask for those documents within one business day.

First, look at whether your insurer has a specific exclusion for orthognathic surgery; these are very difficult to appeal. You would find this in your long Plan Document.

How to know if jaw surgery is excluded from your insurance plan

You plan document will say something along the lines of “The plan does not cover charges for, or in connection with, orthognathic surgery, whether for medical or dental reasons. This includes, but is not limited to, procedures performed to treat or correct jaw deformities, malocclusions, jaw misalignment, or any other conditions that would require surgical alteration of the jaw or jaw joints. This exclusion applies regardless of whether the condition was caused by injury, illness, congenital anomaly, or any other reason.”


Note that we are not licensed insurance brokers, and we encourage consulting with an insurance broker if you’re considering which insurer to take. This is for informational purposes only as it relates to jaw surgery. We do, however, offer a service to help you when choosing insurance plans; see the red box above.

If your insurer is denying coverage for jaw surgery, we can help you fight them. We wrote a guide on how to appeal denials from insurers, and we also offer a service to write the appeal letters for you, where we only charge a fee if we win you coverage.

Which elements of jaw surgery are paid for by insurers

Note that any payment from your insurer (for any element of jaw surgery treatment) hinges on medical necessity of the jaw surgery. Without that, they will pay for almost nothing of the elements below.

Elements of jaw surgery, and what insurers pay for

Here are the various components of jaw surgery treatment, and whether the cost is paid by your insurer in the US (note that our claims here are for the majority of cases but you’ll need to confirm if the same rules apply to you):

  1. Surgeon’s fee: medical insurance will cover, but you’ll pay a portion of the costs. If the surgeon is out-of-network, your insurer will only pay a small amount or nothing at all, depending on your out-of-network benefits.
  2. Additional surgery fees (anesthesia, operating room, etc.): medical insurance will cover, and you might pay a portion of the costs (although often the surgeon’s fee is large enough to exhaust your “deductable” anyway, so you might not pay any of this). Just ensure that you’re getting surgery at an in-network facility; usually out-of-network surgeons are able to perform the procedure at in-network facilities.
  3. Overnight hospital stay: medical insurance will cover, and you might pay a portion of the costs (although often the surgeon’s fee is large enough to exhaust your “deductible” anyway, so you might not pay any of this). Ensure that it’s an in-network hospital. Note that if your insurer deems your procedure not medically necessary, the hospital stay could be tens of thousands of dollars (or more if you need to stay multiple nights), but some surgeons that handle cosmetic cases have rates of just a few thousand dollars that they arranged with the hospital.
  4. Consultations: medical insurance will cover, and you’ll have a co-pay for a portion of that. Be careful to ensure that these consults are covered because the cost can be hundreds of dollars (and we’ve seen up to $1000). Some insurance plans (often HMOs) require a referral from a primary care provider for a specialist visit to be covered. Insurers will typically pay out much less for out-of-network consults than in-network consults. Insurance will not typically cover travel costs to these consults. Note that some surgeons are now offering virtual consults.
  5. Orthodontic treatment before/after jaw surgery (including tooth extractions): medical insurance will not cover, as this falls into the “dental” realm. Keep in mind that dental insurance, even good dental insurance, won’t cover nearly as much of the cost as medical insurance does (especially if you’re an adult patient), and you might need to pay the entire bill for orthodontics. This can cost many thousands of dollars depending on your treatment plan.
  6. Genioplasty (which is often done concurrently with jaw surgery): medical insurance will not cover, as this is typically considered cosmetic. One could argue that genioplasty is medically necessary because it opens up the airway more, but the evidence for this is hit-and-miss. We have heard of insurers covering this anecdotally, but wouldn’t recommend counting on it.
  7. Rhinoplasty (which is occasionally done concurrently with jaw surgery): medical insurance will not cover, as this is typically considered cosmetic. Note that if you have a septoplasty (a non-cosmetic procedure in which a deviated septum is corrected to improve nasal breathing), that portion of the rhinoplasty can be covered.
  8. Post-operative therapy, including physical therapy, speech therapy, or other rehabilitative services: medical insurance will cover if they’re prescribed by a physician and deemed medically necessary in your case, but there could be a limit on the number of covered sessions.
  9. Home care/recovery supplies (mouthwashes, antibacterial gels, cooling facemasks, etc.): medical insurance will cover if they’re by-prescription, but they will typically not be covered when they’re over-the-counter (although you might be able to use a Health Savings Account or other benefits for them).
  10. Tests/labs to ensure you’re ready for surgery: medical insurance will cover, as long as you get the tests at an in-network facility.

No matter what, you’ll probably pay at least a few thousand dollars in deductibles and cost-sharing; you’re unlikely to get the surgery for free. This depends on your insurance plan and whether you’ve “met the deductible” that year. Consult your insurance plan for more information.

Remember: out-of-network surgeons are usually reimbursed at significantly lower rates. If you’re experiencing this situation, let us know and our service can help.

Don’t expect your surgeon’s office to be experts in insurance. Often, they are aware of some of the information written in this article, but I recommend confirming they understand the appeals process if you encounter a denial. They will not know about general insurance matters (“which insurance plan should I choose?”), and they won’t know much about patient-submitted appeals (we can answer questions, reach out to us: info@paxosappeals.com)

The process required to get insurance coverage

Jaw surgery always requires a prior authorization (sometimes called a “precertification”) from your insurance company (unless it’s an emergency, like with a traumatic injury). “Prior authorization” typically means that your physician submits your medical information for the insurer to determine whether the treatment is covered before it happens. Surgeons will typically send your insurer a collection of your information and a stock letter that they write for every patient.

Insurers routinely deny this surgery at first, but doctors can often win the appeal without even bothering the patient. If your treatment is denied multiple times, then your physician can do a “peer-to-peer” review with a doctor working for the company (but note that these doctors usually aren’t qualified to make decisions about your complex treatment). Usually this works out and you don’t need to get involved, but when physicians exhaust their traditional appeals process, there isn’t much more they can do without you.

But if your doctor can’t win the appeal (which happens more often than it should), it’s up to you to win the appeal for yourself. You can do so by writing long and comprehensive appeal letters to your insurance company as detailed in the guide we wrote. Or you can utilize our appeal-writing service.

How to appeal denials from insurers

If your procedure is denied and your surgeon’s office exhausts its course of appeals, then a patient has the opportunity to appeal themselves. We recommend doing this, and anecdotally, patient-submitted appeals have a higher success-rate (likely because they aren’t nearly as common).

We wrote an entire guide on writing appeals, check it out here. You can also check out our service where we only charge a fee if we win you coverage here.

Send us questions and feedback via email (info@paxosappeals.com); we’ll update this guide continuously. As mentioned above, we can also help you write your appeals to maximize your chances of success.

Disclaimer: The information provided on this website is intended for general informational purposes only and does not constitute medical or legal advice. We are not medical professionals, nor are we attorneys. While we strive to provide accurate and up-to-date information, it is crucial to understand that each case is unique and may require specialized expertise. Do not rely solely on the content found here for making decisions regarding your health or legal matters. Always seek the advice of licensed professionals when dealing with such matters.