We learned to navigate health insurance coverage through personal experience

Now, we help other patients do the same.

About Us

Haley, our CEO, spent 7 years at Medtronic, and the rest of our team brings deep experience from top technology organizations: Meta, Microsoft, AI startups, law firms, and nonprofits. The Paxos Appeals team came together at Stanford from personal healthcare experiences and one very odd coincidence.

In 2021, Alex was denied by his health insurance company for a $40,000 medical procedure, and an anonymous Reddit user who also had previously overturned his own insurance denial helped Alex write his appeal. Alex won his appeal! Later, at Stanford, Alex met Haley, and they decided to start a venture to help patients navigate health insurance appeals, driven by Alex’s personal experience.

Soon, Alex and Haley discovered another Stanford student was working on a similar project. It turns out,that Stanford student was thesame anonymous Reddit userthat had helped Alex in 2021: Malcolm. They decided to join forces and have been working together on Paxos Appeals ever since.

The team won the Stanford Impact Founder Fellowship (given to 4 out of ~600 Stanford business school students per year), and Haley gave a talk at Stanford about their work helping patients.

Haley King

Haley King has seven years of healthcare experience at Medtronic and an MBA from Stanford. With undergraduate degrees in Biomedical and Mechanical Engineering, she designed cardiovascular implants and worked directly with surgeons to engineer innovative devices with reimbursement pathways.

Alex Lacey

Alex Lacey has four years of product management experience at Meta and Microsoft, previous startup founding experience, and an MBA from Stanford. He’s a member of the Association for Healthcare Denial and Appeal Management, and he’s attended healthcare conferences nationwide to teach about insurance coverage, denials, and appeals.

Malcolm Asher

Malcolm Asher is a graduate of Stanford University with a degree in Human Biology. He has conducted research at Stanford to improve patient outcomes and led a nonprofit organization focused on COVID-19 response, collaborating with the Ethiopian Ministry of Health and the World Health Organization.

Interested in Our Services?

Fill out the form to get in touch with us. We’re happy to help!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.